Hi Michelle, thank you so much for sharing your experience. We completely understand how frustrating pilling can be. Since Ân-Balm is oil-based, it doesn’t contain ingredients that can pill on their own, but what’s likely happening is that it’s catching a bit of residue from another product underneath.
If you’re layering several products before Ân-Balm, try using a little less (about 1/2-1 pump for most serums is usually plenty). That way, your products last longer and Ân-Balm won’t pick up any excess that could cause pilling.
Also, we definitely recommend applying Ân-Balm to damp skin. Use a hydrating facial mist (Zen mist is our favorite: https://savvyderm.com/products/refreshing-zen-mist-3-5oz) to help it melt seamlessly into the skin and leave that smooth, dewy finish Ân-Balm is known for.
If you have any questions at all, feel free to email info@savvyderm.com - we’re always happy to help!